GROUP 02 -FRONT SUSPENSION

• • Squeaking Noise Coming From Front Strut(s)
  • 40-48 KPH (25-30 MPH) Driveline Drone/Vibration
  • Knock/Clunk Sound from Front Strut Area
  • Squeaking/Clicking Noise From Rear Leaf Springs
  • Squeaking/Clicking Noise From Rear Leaf Springs
  • Upper Control Arm Bushing Service
  • Ticking Noise From The Front Strut Area Vehicle Leads or Pulls
  • Popping or Squawking Noise From Rear Suspension
• GROUP 03 -REAR AXLE
  • Driveshaft Removal Information
  • 9.25 Axle Gear Marking Compound Causes A Milky-Like Appearance To the Axle Fluid
  • A Whine-Like Sound Heard From Rear Of The Vehicle At Speeds Greater Than 40 MPH
  • An Intermittent Bump Felt Shortly After The Vehicle Has Come To A Full Stop
  • Quality Improvements to Address Front Axle Whine And 2,400 RPM Moan
  • Sound Coming From The Front Axle During Acceleration At Vehicle Speeds Between 5 to 30 MPH
  • Noise/Vibration In Drivetrain And/Or Front Propeller Shaft Constant Velocity Boot Integrity
  • RTV Use On Corporate Axle
• GROUP 05 -BRAKES
  • Brake Roughness Or Pedal Pulsation When The Brakes Are Applied
  • Revised Parking Brake Equalizer Assembly Removal Procedures
  • Proportioning Valve Brake Pressure Adapter Tool Revision
  • High Pitched Squeal From Rear Brakes
  • Rear Brake Clunk Or Thump When Brakes Are Applied
  • Front Brake Caliper Anti Rattle Clip Retainer Service Procedures
  • Rear Disc Brake Squeal
• GROUP 07 -COOLING
  • Cold Off-Idle Engine Growl Sound
  • Engine Cooling System Fill Procedure
  • The Check Gauges Light Indicating A Coolant Temperature Concern May Illuminate After Extended idling In Drive During Ambient Temperatures Over 35 deg. C (95 Deg. F).
  • Transaxle Cooler Line Splice Kit
• GROUP 08 -ELECTRICAL
  • No Start (Engine Will Not Crank) Due To A Blown Starter Relay Circuit Fuse
  • Headlamp Welt Service
  • Erratic Operation Of The Power Door Locks, Remote Keyless Entry System, Power Windows Or Power Mirrors
  • Light Bulb Applications And Replacement Information
  • Intermittent Operation Of The Instrument Cluster
  • Wire Splice Repairs
  • Erroneous MIL Due To DTC P0443 (Purge Ckt)
  • And/Or A Possible Key-Off Battery Draw
  • Inoperative Or Intermittent Remote Keyless Entry (RKE) Transmitter
  • Headlamp Service Change
  • Dead Battery And/Or Ignition Operated Electrical
  • Accessories Function With Ignition Off
  • Recordable Compact Discs Used In Automotive CD Players
  • Instrument Cluster Gauge Pointers On Wrong Side Of Pointer Stops
  • Lack Of Base Sound Coming From Rear Speakers
  • Fuel Gauge Does Not Register Full
  • Intermittent Instrument Panel Speaker Operation/Static
  • Front Door Speaker Buzz
  • Intermittent Speaker Operation/Static
  • Radio Interference To/From Two-Way Radio Receivers
  • Garage Door Opener Transmitter Range
  • Horn Inoperative Or Sound Is Weak Or Muted
  • Antenna Mast Installation
  • 4.7L Camshaft Position Sensor Contacts Tone Wheel
  • Plastic Boot To Protect The Electrical Harness B+ End Terminal At The Generator
  • Engine Cranks But Does Not Start Or Starts And Stalls
  • Remote Keyless entry (RKE) Unlock Sequence All Doors Unlock On First Button Press
  • Central Timer Module Electrically Locks-Up
  • Non-Deployed Airbag Handling Procedures
  • Inoperative speedometer or Tachometer Due to Gauge Needle Wrap Around
  • Minivan Electrical System Information
  • Instrument Cluster Illumination Inoperative
  • And/Or Antilock Brake System Lamp Illuminated
  • Window Sticks In the Up Position
  • Service 4WD Lamp Illuminated On 4X2 Vehicles
  • Cold CD Fault Code in Sales Code
  • RBP/RAD/RBT/RBY CD Players
  • PCE Relay Remover/Installation Tool
  • Vehicle Surge While Speed Control Is Engaged
  • Circuits Effected By Ignition Off Draw (IOD) Fuse
  • Driver’s Air Bag Service
  • Safety Systems Vehicle Modifications/Repair
  • Sentry Key Key Immobilizer Security System
  • Motor Replacement Power Seat Slide Adjuster
  • Intermittent Locking/Unlocking Of Door Without Activating The Power Door Lock Switch
  • Remote Keyless Entry (RKE) Transmitter Programming
• GROUP 9 -ENGINE
  • Normal Accumulation Of A Foamy Oil Emulsion In The 4.7L Engine Oil Fill Housing
  • A Heavy Oil Or Fuel-Like Odor Coming From The Diesel Engine Compartment
  • Engine Oil Seepage Past The Oil Fill Cap On 5.9L-24V Diesel Engine
  • Replacement Engine Break-In Procedure
  • Spark Knock And engine Oil Consumption Due To Intake Manifold Pan Gasket Oil Leak
  • Changes To Timing Belt Tensioner Components
  • Air Filter Service
  • Front Cam Seal Retention
• GROUP 11 -EXHAUST
  • 1700 -2400 RPM Exhaust Drone
• GROUP 13 -FRAME & BUMPERS
  • Snapping/Popping/Clunking Noise Heard During Braking Or While Driving Over Bumps
  • Transmission Crossmember Service
• GROUP 14 -FUEL
  • Thump/Bump Sound Heard 1-3 Seconds After The Vehicle Comes To A Stop
  • Crack In Diesel Fuel Filter Housing Cover Caused By An Improper Servicing Procedure
  • Maintenance To The Water-In-Fuel Sensor Probes Due To Possible Fuel Contamination
  • Vehicle Is Hard Or Slow To Start
  • Premium Fuel (91 Octane) Use Requirement With Durango R/T 5.9L Engine
  • Longer Than Normal Engine Crank Time Prior To Engine Start
• GROUP 18 -DRIVEABILITY
  • Misdiagnosed Leak Detection Pump Systems With DTC P1494,P0442,P0455, or P0456
  • PCV Valve Freeze Up
  • EGR Monitor Diagnostic Test Difficult to Complete Or NOT READY At High Altitudes (Above 4000 Feet)
  • Erroneous MIL With P0441 EVAP PURGE FLOW MONITOR FAILURE
  • 1998 Model Year Engine Spark Knock
  • 1999 Model Year Engine Spark Knock
  • Erroneous MIL With P0645, P1282, P1489, P1490, Or P1495 After Shutting Off Ignition While In Gear With Brake Pedal Depressed
  • Erroneous MIL Illumination Due To DTC P0107 Map Sensor Voltage Too Low
  • 2000 Model Year Engine Spark Knock
  • No Response From TCM When Using Some Generic Scan Tools
  • Low Voltage Clutch Protection Added DTC -P1714 Low Battery Voltage
  • Revised MIL Feature For Customer OBDII I/M Readiness
  • Idle Fluctuation And/Or Tip In Hesitation At Low Speed
  • 4 To 3 Harsh Downshift In The 25 TO 40 MPH Range
  • Driveability Enhancements With Winter Fuel Use And For Hard Not Engine Restarts
  • Poor A/C Or Engine Performance
  • Torque Converter Clutch Control/Kickdown Shift Quality Improvements
  • Driveability Improvements/System Enhancements
  • Driveability Improvements
  • Tip In Hesitation Caused By High DI Fuel
  • Intermittent VTA, Overhead Temperature Display Slow To Update, Poor AC Performance After Start UP
  • 2001 M.Y. Engine Spark Knock
  • 4.7L Engine Performance Enhancements
  • Low Engine Power When The Automatic Transmission Is In Overdrive
• GROUP 19 -STEERING
  • Steering Gear/Front Suspension Rattle
  • Ignition Lock Cylinder Service
  • Loose Steering
  • Squeaking/Creaking Sound In Steering Column While Turning
  • Low Speed Power Steering Moan
  • Steering Gear Honk On Turns
  • Steering Wander Diagnosis
  • High Pitched Whistle Sound Heard While Driving
  • Popping Sensation/Sound In Steering Column While Turning
• GROUP 21 -TRANSMISSION
  • Intermittent Harsh Engagement Into Reverse Gear On Certain RE Model Transmissions
  • 47RE Transmission Delayed Upshift Or No TCC Engagement Between 30 and 50 MPH
  • NV-242 And NV-242HD Transfer Case Oil Seepage From The Sector Shaft Oil Seal
  • Erroneous MIL Illumination For P1763 Trans. Governor Pressure Sensor Volts Too High
  • All Wheel Drive Power Transfer Unit Failure
  • Electronic Shift Transfer Case Features And Operating Characteristics
  • 31th Delayed Engagement
  • 47RE Delayed TCC Lock-Up and/or MIL P1740 + TCC or O/D Solenoid Performance
  • 45RFE Transmission Quality Enhancements For The 1-2, 2-3, and 4-3 Shifts
  • 47RE Harsh Engagement When The Torque Converter Clutch Is Applied
  • 46RE Transmission MIL Due To DTC P1740 -TCC or OD Solenoid Performance
  • Tapping/Knocking Sound During Idle
• GROUP 22 -WHEELS
  • Spare Tire Winches
  • Wheel Cover Rattle -14 Steel Wheels
• GROUP 23 -BODY
  • Convertible Top Damage
  • Internal Emergency Trunk Release
  • Vehicle Identification Number (VIN) Plate Relo
  • Door Trim Panel Cracking At Lower Attaching Bosses
  • Driver’s Seat Back Cover Torn Or Door Trim Panel Damaged
  • Water Leak From Top Edge Of Right Or Left Front Door
  • Wind Noise
  • Child Seat Tether Anchors
  • Side/Rear Cargo Door(s) Opens Past The Normal 90 Degree Opening
  • Window Regulator Sticks At Top Of Travel
  • Roof Panel Wavy Or Has Depressions
  • Driver’s Side Front Seat Belt Latch May Interfere
  • With Driver’s Hip
  • Front Seat Cushion/Cover Loose
  • Cargo Net Installation Instructions
  • Sliding Door Will Not Open And/Or Close/Latch
  • Buzz/Hum From Left/Right Front Door Speaker
  • Cargo Cover Shade Bracket Breaks
  • Hardtop Roof Sag
  • Instrument Panel Creak
  • Body Mounted Door Opening Weatherstrip Loose
  • Front Seat Binds or Sticks When Adjusting The Seat Fore And Aft (Manual Seats).
  • B-Pillar And C-Pillar Applique On Doors Have A Brown Haze Or Appear Discolored
  • Ignition Key Will Not Turn And/Or Cannot Be Removed
  • B Pillar Front Door Edge Seal Loose or Missing
  • Paint Fogging/Whitening
  • Unable To Release Rear Seat Floor Latch (Left and/or Right) To Dump Seat Forward
  • This Bulletin Involves Repositioning And Lubricating The Power Seat Track-Locating Pin
  • Passenger Compartment Floor/Carpet Wet
  • Rear Door Trim Panel Loose At Upper Rear Corner
  • Front Seat Belts May Be Slow To Retract
  • Rattle/Chuck In The Second Row Seat When Seat Is In Upright Position
  • Quad Seat And 50/50 Rear Bench Seat Rattle Or Groan Sound And/Or Latch Effort
  • Sounds Associated With Power Sliding Door Operation
  • Outside Mirror Glass Replacement
  • Power Mode Closes Liftgate But Will Not Open The Liftgate
  • PT Cruiser (PT44) Roof Luggage Rack Stanchion Cover Replacement
  • Quad Seat Cupholder To Floormat Interference
  • Seat Belt Turning Loop Cover Repair
  • Door Glass Lift Plate Service
  • Rear Door Lock (s) Do Not Operate Properly
  • Optimum Roof Rack Position
  • Sliding Door Power Lock Actuator Chatter Sound
  • Sunroof Itching/Squeak Sound
  • Seat Back Rattle
  • Two Passenger Bench Seat Child Seat Anchor And Tether Wires Surface Rusted
  • Front Seat Cushion Pan Replacement
  • Intermittent Operation Of The Automatic One-Touch Window Down Feature
• GROUP 24 -HEATING & A/C
  • Improved Driver Side Floor Duct
  • A/C Heater Performance
  • Driver Side Heat Duct Extension Loose
  • Clunk Type Sound At Initial Engine Startup
  • Poor Heat Distribution To Driver’s Feet
  • Rear A/C Blower Motor Fan Buzzing/Clicking Sound
  • Dual Zone Mode Control Operation
  • A/C Hum or Fog Horn Sound

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